What steps are being taken to address COVID-19?
Rio Piedra’s Commitment to Health & Safety
While we are pleased to see many positive developments in the fight against COVID-19, please know our commitment to your health and safety remains, as always, the top priority of our team. Because it is our mission to serve as an unrivaled sanctuary where our guest may relax and unwind, please find peace of mind in knowing we will continue those successful enhancements that contributed to a safe and healthy 2020/2021 season for our guests and staff.
Enhanced Safety and Cleanliness
We will maintain a number of measures focused on intensified hygiene standards which include: hand sanitizer stations for guests and staff, investments in air purification, frequent cleaning and disinfecting of all high touch surfaces. Additionally, the health of all team members will be closely monitored.
Arrival and Departure
We will continue measures that streamlined our check-in/check-out process and collect reservation details prior to arrival.
We remain committed to delivering the highest level of service and will continue to do so while incorporating best practices from our partner, Ecolab. That said, we do recognize some guests may prefer not to have team members enter their room during their stay and, if so, we will adjust service upon request.
Fortunately, physical distancing is a bit of a prerequisite when it comes to hunting. Regardless, our team is committed to ensuring your wellbeing while in the field and remains committed to the proper sanitization of all vehicles.